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In the Mixed Lot Grab Bags will I get exactly what is pictured?
Are the tiles returnable?
Do you have more in stock then the quantity indicates?
Is there a discount for bulk buying?
Can I put my order on a lay-a-way plan?
If I use the lay-a-way plan will I still qualify for the Bulk Buying Discount?
If a listing says, "You will receive a lot representative to this one shown", will it look like the photos?
Will you do a Special Order of Florals ONLY in a Mixed Lot Grab Bag?
Will you ship outside of the United States?
Do you ship right away?
Is everything listed in stock?
What are the different sites you sell your mosaic tiles on?
Will I receive the Bulk Buying Discount if I combine orders from all 4 of your selling sites?
If my shipping address is not in the US, will I still qualify for the Bulk Buying Discounts and/or the Lay-a-away plan?
Are the colors pictured exactly as the items look?


In the Mixed Lot Grab Bags will I get exactly what is pictured?
No, the pictures are used as an example of what a mixed lot could look like. All mixed lot grab bags are different as the mixed lot bin changes constantly. I hand pick each bag and give a fair amount of the florals, designed and solids.

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Are the tiles returnable?
Sorry the tiles are not returnable, please review the ad, all pictures and please ask questions if you have any.

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Do you have more in stock then the quantity indicates?
Sometimes, I have more due to the fact that I sell on other sites. Always feel free to email me on quantities and I will let you know what is in stock at that time.

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Is there a discount for bulk buying?
Yes there is, below will give you the discount scale? Bulk Rate Mosaic Tile Discounts $201 - $300 = 10% savings $301 - $600 = 20% savings $601 - and above = 30% savings Orders can be chosen from a combination of 4 sites: MountainMoonMosaics on Etsy (MMM-Etsy) https://www.etsy.com/shop/MountainMoonMosaics, MountainMoonMosaics on eCRATER (MMM-eCRATER) http://mountainmoonmosaics.ecrater.com/, MountainMoonMosaics2011 on ebay (MMM-eBay) and OpulenceSundries on eBay (OS-eBay). Purchasing directly from the above sites disqualifies you from the Bulk Rate Mosaic Tile Discounts, as these prices do not reflect the discounts. Please email me at [email protected] with the title, quantity, item number and site of each item. Subject Line Reading: Bulk Rate Mosaic Tile Discounts. I will send you a Paypal invoice with the discount rate. Once invoice is paid, chosen items will then be removed from sites and shipped to you. All items are upon availability. Any items out of stock you will be given a choice of replacement of the same value. I sometimes have more in stock that are listed on the sites, if you would like more of a particular type please email me and I will let you know what is available in stock. Mountain Moon Mosaics Diane McManus [email protected]

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Can I put my order on a lay-a-way plan?
Yes, I will work with you on a reasonable affordable payment plan. Your order will have a $1.00 transaction fee per transaction, ie 3 transactions will be $3.00. Your order will ship as soon as the last payment is made. Two missed payments will result in default of agreement and stock will be added back in inventory. All monies are non-refundable, caused by default or cancellation, as this will be considered the holding fee.

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If I use the lay-a-way plan will I still qualify for the Bulk Buying Discount?
Yes, you will still qualify for the discount.

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If a listing says, "You will receive a lot representative to this one shown", will it look like the photos?
Yes, it will be very close to the same as the photos. I take pride in my mosaic tiles and I hand select each lot piece by piece so one is very close to the next in size & pattern. I believe it is the fairest way to make lots of the same kind, this way when you buy a few and later realize you needed another one, you will not disappointed.

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Will you do a Special Order of Florals ONLY in a Mixed Lot Grab Bag?
Yes I will, however you must be aware that the pricing will be greater on Florals ONLY lots.

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Will you ship outside of the United States?
Normally I will not, as the delivery confirmation is not in effect after it leaves the US. Any and all shipments outside of the US must have a quoted shipping fee and my US address will be provided for cash payments ONLY in USD unless otherwise indicated through contacts. Please email me for further information.

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Do you ship right away?
I usually ship out twice a week, if you are in need of a rush order please let me know and I will accommodate your needs. I use USPS. I usually ship First Class or Priority Mail depending upon weight, upgrading your shipping method may require additional fees.

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Is everything listed in stock?
Yes most of the time, on occasion some items could be out of stock as I do sell on other sites. If this were to happen I would refund your money on what could possibly be out of stock at the time of purchase.

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What are the different sites you sell your mosaic tiles on?
MountainMoonMosaics on Etsy https://www.etsy.com/shop/MountainMoonMosaics, MountainMoonMosaics on ECRATER http://mountainmoonmosaics.ecrater.com/, MountainMoonMosaics2011 on ebay and OpulenceSundries on eBay.

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Will I receive the Bulk Buying Discount if I combine orders from all 4 of your selling sites?
Orders can be chosen from a combination of 4 sites: MountainMoonMosaics on Etsy (MMM-Etsy) https://www.etsy.com/shop/MountainMoonMosaics, MountainMoonMosaics on eCRATER (MMM-eCRATER) http://mountainmoonmosaics.ecrater.com/, MountainMoonMosaics2011 (MMM-eBay) on ebay and OpulenceSundries on eBay (OS-eBay). Purchasing directly from the above sites disqualifies you from the Bulk Rate Mosaic Tile Discounts, as these prices do not reflect the discounts. Please email me at [email protected] with the title, quantity, item number and site of each item. Subject Line Reading: Bulk Rate Mosaic Tile Discounts. I will send you a Paypal invoice with the discount rate. Once invoice is paid, chosen items will then be removed from sites and shipped to you. All items are upon availability. Any items out of stock you will be given a choice of replacement of the same value. I sometimes have more in stock that are listed on the sites, if you would like more of a particular type please email me and I will let you know what is available in stock. Mountain Moon Mosaics Diane McManus [email protected]

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If my shipping address is not in the US, will I still qualify for the Bulk Buying Discounts and/or the Lay-a-away plan?
Yes, you will still qualify for both if needed. Of course you will have to follow the steps for Out of the Country shipping fees and payment terms. For the Lay-a-way plan I will email you the payments received as your receipt.

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Are the colors pictured exactly as the items look?
The colors vary from monitor to monitor, however I do make sure they look just like the item.

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Last Updated: 14 Apr 2015 16:29:56 PDT home  |  about  |  terms  |  contact
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